Source of products :
All of the furniture are produced by European manufacturers and shipped directly from European showrooms;
All the furniture suppliers have been carefully selected, and the origin, manufacturing and materials of our products have been thoroughly checked to provide the best to our customers.
Limited-time Promotion :
Discount products are limited-time offers, and the difference in fees will not be refunded.
Order Procedures :
1. Registration & Login→ 2. Find Products→ 3. Add to Cart → 4. Submit Order → 5. Pay "Reservation Fee" → 6. Confirmation of delivery by the store → 7. Pay "First-Phase Payment" → 8. Check the order status → 9. Pay “Balance” → 10. Receiving & Installation → 11. Comment
1. Delivery by the store → 2. Receiving and checking by the Eurooostock European warehouse → 3. International air delivery → 4. Receiving, checking by the Eurooostock international warehouse → 5. Delivery in local country → 6. Receiving by customers
Installation & After-sales :
Eurooostock is responsible for the delivery of all orders, installation and final display (except for some special products)
Customs Policy :
Eurooostock follows the local customs law and regulations. Consumers only pay us the order amount and pay the corresponding Taxes and Fees.
Customer Service :
Eurooostock offers product information, order tracking, product checking, installation and after-sales feedback, dispute regulation and other services.
Common Problem :
1.Payment 1: PayPal payment, if you don’t know how to use PayPal, please take a look here : PayPal official website
2.Payment 2: Alipay payment, if you don’t know how to use Alipay, please take a look here: Alipay Service hall
Refund : We can refund the deposit payment only if the products displayed on the platform are out of stock.